This Privacy Policy explains how EAS AI (“we”, “us”, “our”) collects, uses, and protects personal data when you visit our website or use our services (the “Services”).
1. Controller (Company Information)
Business name: EAS AI (Sole proprietorship / ENK) Organisation number (Norway): 936 865 046 Location: Oslo, Norway Website: easai.it.com Contact email:[email protected]
2. Personal Data We Collect
We may collect the following types of personal data:
Contact information (e.g., name, email, phone number) when you contact us or submit a form
Communication data (e.g., messages, emails, support requests)
Customer and billing data (e.g., company name, invoicing details) if you become a customer
Payment-related data (processed by third-party payment providers such as Stripe). We do not typically store full card details ourselves.
Technical data (e.g., IP address, browser type, device information) when you use our website
We do not intentionally collect sensitive personal data (such as health data, biometric data, or children’s data).
3. Why We Process Personal Data (Purposes)
We process personal data for the following purposes:
To provide, operate, and deliver our Services
To communicate with you and respond to inquiries
To provide customer support and handle requests
To send service-related updates and information
To handle invoicing, payments, and accounting
To maintain security, prevent abuse, and troubleshoot issues
To comply with legal obligations
4. Legal Basis (GDPR Article 6)
We process personal data based on one or more of the following legal grounds:
Performance of a contract (to deliver Services you request)
Legitimate interests (to run and improve our business, customer communication, security, and operations)
Consent (where required, e.g., certain marketing communications)
Legal obligation (e.g., accounting and compliance requirements)
5. Sharing of Data / Processors (Third Parties)
We may share personal data with trusted third-party service providers (“processors”) who help us operate the business, such as:
Payment processing and invoicing: Stripe
AI and infrastructure providers: e.g., OpenAI (only as needed to provide AI-related functionality)
CRM / automation platforms: e.g., GoHighLevel or similar tools
Communication tools: email, messaging, and support platforms
Hosting and website providers
These providers only process data as necessary to deliver their services and according to their own privacy policies and agreements.
6. Data Retention
We keep personal data only for as long as necessary for the purposes described in this Privacy Policy, including:
As long as we have an active customer relationship
As required to meet legal obligations (e.g., accounting and documentation requirements)
As needed to resolve disputes or enforce agreements
7. Your Rights (GDPR)
Depending on your location, you may have the right to:
Request access to your personal data
Request correction of inaccurate data
Request deletion of your personal data (where applicable)
Request restriction of processing
Object to processing based on legitimate interests
Request data portability
Withdraw consent at any time (where processing is based on consent)
You may also file a complaint with the Norwegian Data Protection Authority (Datatilsynet) if you believe your data is handled unlawfully.
8. International Transfers
Some of our service providers may process data outside the EEA (European Economic Area). Where applicable, international transfers will be handled using appropriate safeguards, such as standard contractual clauses or equivalent legal mechanisms.
9. Security
We use reasonable technical and organisational security measures to protect personal data. However, no method of transmission or storage is 100% secure.
10. AI-Specific Data Handling
If AI services are used as part of our delivery, user inputs may be processed to generate responses and outputs.
EAS AI does not train its own AI models on customer data unless explicitly agreed in writing. We do not use automated decision-making that produces legal or similarly significant effects on individuals.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be published on this page with a revised “Last updated” date.
12. Contact
If you have questions about this Privacy Policy or your personal data, please contact us at: Email:[email protected]
